Custom software case studies
Real-world software engineering case studies across broadcast, real estate, professional services, ecommerce, and operations teams.
Broadcast publishing and live-event workflows
Rebuilt a multi-site publishing platform and video operations tools to support live-event traffic spikes with strict access controls.
- Industry
- Broadcast media
- Focus
- Publishing platform + video ops
- Services
- Architecture, platform engineering, observability
Challenge
- Legacy CMS struggled during breaking-news spikes
- Manual approvals slowed time-sensitive updates
- Auditability and role separation were required
What we did
- Rebuilt editorial workflow with role-based approvals
- Added queue-based publishing and caching layers
- Instrumented SLOs, alerting, and incident runbooks
Impact
- Faster publish cycles during live events
- Stable performance under peak traffic
- Lower on-call load with clearer signals
Field operations + inspections platform
Delivered a mobile-ready workflow for inspections, photo capture, and compliance reporting used by distributed teams.
- Industry
- Real estate & field services
- Focus
- Mobile workflows + document pipeline
- Services
- Product engineering, automation, reliability
Challenge
- Data lived across spreadsheets and shared drives
- Photo and document handoffs were inconsistent
- Reporting lagged behind field activity
What we did
- Unified mobile capture, review, and approvals
- Automated document assembly and delivery
- Built audit trails and real-time status dashboards
Impact
- Faster report turnaround with fewer revisions
- Clear handoffs between field and office teams
- Better visibility for leadership and clients
Client delivery platform for professional services
Built a client portal and internal workflow to manage projects, approvals, and billing across multiple teams.
- Industry
- Professional services
- Focus
- Client portal + billing workflows
- Services
- Product engineering, access controls
Challenge
- Approvals and updates were trapped in email
- Billing data lived in multiple systems
- Stakeholders lacked a shared view of status
What we did
- Shipped a role-based portal for clients and staff
- Connected milestones to invoicing and reporting
- Aligned delivery teams around a single workflow
Impact
- Shorter approval cycles and fewer blockers
- Cleaner billing with fewer disputes
- Shared visibility across delivery and leadership
Ecommerce operations and integrations modernization
Stabilized order, inventory, and fulfillment integrations across vendors with reliable sync and visibility.
- Industry
- Ecommerce
- Focus
- Order + inventory integrations
- Services
- Integrations, automation, security
Challenge
- Sync jobs failed silently across vendors
- Order and inventory data drifted out of sync
- Limited ownership and poor runbook coverage
What we did
- Rebuilt the integration layer with retries and idempotency
- Added reconciliation dashboards and alerting
- Documented ownership, runbooks, and incident flow
Impact
- Fewer sync failures and less manual cleanup
- Faster incident triage with clear visibility
- Confidence to add new channels and vendors